Terms and Conditions
These terms explain how to use our website and what to expect when you order a print. Please read them before you buy.
1. Introduction & Agreement
These terms and conditions govern your use of Modern PrintWorks website and the sale of any print-on-demand artwork products (“Products”) offered through our platform. By using our website or placing an order, you agree to these terms in full, alongside our Privacy Policy.
Modern PrintWorks is a trading name of StuntRocket LTD, a company registered in England and Wales, company number 9706830. Registered office: Leeming Building, Ludgate Hill, Leeds, LS27HZ. Email: support@modernprintworks.com.
2. Products & Descriptions
All products, including framed prints, canvas wraps, acrylic panels, and fine art prints, are custom made to order. We aim to describe them as accurately as possible, but minor variations in colour, finish, or size may occur due to screen settings and the nature of handcrafted production.
3. Pricing & Payments
Prices are shown in GBP. We are not VAT registered, so VAT is not charged. Delivery charges are quoted at checkout for the delivery address. Orders delivered outside the UK may attract local import taxes or customs duties, which are your responsibility and are not included in the price you pay us. Payments are processed securely at checkout. If payment fails or is reversed, we may cancel the order.
4. Fulfilment & Delivery
Each order is manufactured by our print partner upon confirmation. Production times vary but generally range from 1–3 working days. Delivery time depends on your location. Orders are shipped directly from regional fulfilment centres in the UK, EU, US, CA, or AU.
5. Delivery and responsibility
Responsibility for the Products passes to you upon successful delivery. Please ensure your delivery address is accurate, as we are not liable for loss or redelivery charges caused by incorrect address details. Items returned due to delivery failure may incur additional costs.
6. Your right to cancel
You can cancel your order for any reason within 14 days of the day you receive it. You can also cancel before it arrives. Email us with your order number, then return the print within 14 days of telling us. You pay the cost of returning it. We refund the price of the print and the standard delivery charge within 14 days of receiving it back, or of receiving proof that you sent it. The full steps are in our returns and refunds policy.
7. Damaged, faulty or incorrect items
If your item arrives damaged, faulty or incorrect, please tell us as soon as possible and ideally within 30 days of delivery. We will replace it or refund you in full. Photos or evidence may be required. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.
8. Quality Guarantee
We stand by the quality of our prints. If an item is confirmed as defective due to production error, we will replace or refund it. Our products are intended to last and use professional print methods and archival materials.
9. Liability
Our total liability is limited to the price paid for the affected item. We are not liable for indirect or consequential losses, delays outside our control, or issues arising from misuse or mishandling of the product after delivery.
10. Intellectual Property
All content, artwork descriptions, and branding on Modern PrintWorks website are protected by copyright and may not be copied or reused without permission. Purchase of a print does not confer any rights to the underlying image beyond personal use.
11. Website Use
Users must not misuse the website or engage in any unlawful behaviour. You agree not to hack, disrupt, or attempt to breach the site. Content you submit (e.g., comments or reviews) must be lawful, respectful, and not infringe on others’ rights.
12. Privacy & Data
We collect and use data as outlined in our Privacy Policy. Your information is shared only as needed with our print partners to fulfil your order and provide service. We comply with applicable data protection regulations in the UK and EU.
13. Amendments
We may update these terms from time to time. Continued use of the site after changes have been posted indicates acceptance of the revised terms. You are advised to review this page periodically.
14. Jurisdiction
These terms are governed by the laws of England and Wales. Any disputes will be handled in the courts of England, unless otherwise required by consumer protection laws in your country of residence.
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